SharePoint Online for End Users

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Course Code: SPOnlineEU
Duration: 2 Days
Audience: End-users


Attendees will leave at the end of this course with an understanding of the role SharePoint plays within an organisation, as well as all of the knowledge required to successfully navigate around and contribute to their SharePoint Online sites, and collaborate within their team and the rest of their organisation.


This course is aimed at delegates that have had no previous exposure to SharePoint Online or delegates that are very new to SharePoint Online. No previous experience is necessary.

Module 1: Introduction to SharePoint Online & Office 365

This module highlights the uses and benefits of SharePoint Online, and provides an overview of the cloud-hosted tools available through Office 365. Using SharePoint Online as a central repository; managing web content; for team collaboration; expansive searching; social networking; automation; and as a business intelligence centre. Also covered, is the diversity of the product versions and what functionality they include. We will also discuss how we will use a realistic scenario throughout the course that will help the delegates to relate to the content. The following topics are also covered:

  • Overview of SharePoint Online
  • Central Repository for Information
  • Web Content Management
  • Team Collaboration
  • Search
  • Social Computing
  • Workflows
  • Business Intelligence
  • SharePoint Versions
  • The Training Scenario
  • Additional Office 365 tools

Module 2: Finding Content

SharePoint provides the ability to store vast amounts of content in a variety of locations. This module covers a set of tools which help users efficiently locate the information they need.

  • Navigation
  • Search
  • Search Index
  • Refinements
  • Best Bets
  • Advanced Search
  • People Search

Module 3: Working with Lists

Lists serve as the structure for calendars, discussion boards, contacts, and tasks in SharePoint Online. This module explains the concept of lists, and then reviews popular out-of-the-box options. The operative differences of each option are highlighted through Instructor-led demonstrations. Students learn effective ways to use and contribute to lists. Demonstrations of filters and views highlight usability and efficiency. The following topics are also covered:

  • How to Add and Modify Content
  • Overview of Default Lists and List Templates
  • Add, Modify, and Delete Content in SharePoint Online Lists
  • Sort and Filter Content
  • Advanced List Features
  • Use Default and Custom Views
  • Connect a List to Microsoft Outlook

Module 4: Working with Libraries

A document library is a location on a site where you can create, collect, update, and share files with other people. This module explains the benefits of using a library and teaches the student how best to work with documents in a library. The following topics are covered:

  • Introduction to document libraries
  • Uploading, creating and deleting documents
  • Working with folders
  • Working with documents in a library
  • Working with document properties

Module 5: Working with Publishing Features

SharePoint Online has a wide array of rich Web Content Management features that can be utilised to support an Intranet site. This module provides delegates with a basic understanding of the options available in a publishing site and how we can leverage modern sites to create a fully responsive Intranet.

  • Introducing the Publishing features
  • Site Collection Images
  • Communication Sites
  • Hub Sites
  • Creating & modifying modern SharePoint pages

Module 6: Leveraging Social Content in the Business

This module covers a selection of topics on the various social networking facilities that are available in SharePoint Online. These features are a new way for SharePoint users collaborate and the successful promotion of these social networking features can really boost business performance. The following topics are covered in this module:

  • Introduction Social Networking
  • Delve
  • The Organisational Chart
  • The News Feed
  • Tags & Notes

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