Duration: 3 Hours
Session Overview
This 3-hour Microsoft Teams Basics course covers the essential skills which every Teams user requires in order to confidently chat with colleagues and external parties via messenger, make and receive audio & video calls, attend online meetings, collaborate with their business unit, and access their Group’s mailbox & calendar through Outlook.
- Overview of Microsoft 365 & Microsoft Teams
- Introduction to Microsoft 365 Groups
- Accessing the Group mailbox
- Working with the Group calendar
- Communicating through Microsoft Teams
- Activity & chat
- Audio & video calls
- Communicating with external contacts
- Collaborating in Microsoft Teams
- Teams, channels & tabs
- Working with files in Microsoft Teams
- Accessing other business apps through Microsoft Teams
Put your skills into practice with comprehensive lab exercises at the end of the session.
Session Prerequisites
No previous Teams experience is required, however participants should have a working knowledge of the fundamentals of the Microsoft Office suite.
Gillian Diekman
Russ was clear, thorough in his explanations both during lecture and follow along periods, and kept the course moving at a good pace while making sure no one was left behind. He provided great examples of how different features could be applied practically in different situations, while still being general enough so that the participants from many different areas and companies could see how features of SharePoint would benefit their specific needs.
He is not only extremely knowledgeable about M365 but also enthusiastic in communicating how each course participant can apply what we learned to make our day to day jobs easier.
Asha Mathew
Russ has an in-depth knowledge in SharePoint and all aspects of the app. Good training skills and did a good job of keeping us engaged.
Steve McKee
Great to be able to learn this with Russ as instructor. He knows the material so well and is able to apply his knowledge to the problems we ask about in our own situations.
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Course Inclusions...
Certified Trainers
All our trainers are Microsoft 365 experts in their own right, and must first be qualified to teach in our own World Education Alliance (WEA) Training Certification Program before delivering any of our courses.
We feel that it is important that all of the trainers and instructors can take their real-world experiences into the classroom, in order to ensure that they are well equipped to respond to any queries and questions which may be put their way, as well as give accurate and relevant guidance in the most appropriate methods to leverage the technology which SharePoint and its related tools provide.
Course Materials Provided
Our Microsoft 365 courseware is known as being some of the best training materials in the world.
FREE Email Support
We offer free post-course support with all of our courses, available via email, telephone, or our Viva Engage community.
FREE Re-sits within 10 Months
Once you've attended any of our public courses, you can re-sit the same course as many times as you like within the next 10 months, as long as your re-sit course has reached the minimum number of paid attendees required to go ahead.
Certificate of Completion
Anyone attending a 3grow course will be provided with a personalised certificate of completion.
Get Hands-on Experience
All 3grow courses include plenty of hands-on experience, delivered via a combination of instructor-led follow-along demos and comprehensive lab exercises.
Personal Class Sizes
Although we allow a maximum of only 10 attendees on our public courses, the average is around 5 students, therefore each participant will leave the course feeling like they received the personal attention they deserve.



