‘Microsoft 365 End User Essentials’ Overview
This 2-day Microsoft 365 Essentials training course provides detailed hands-on experience for organisations looking to make a smooth transition to Microsoft 365. The course explains what Microsoft 365 is, and how it will benefit individuals and the company as a whole. The course removes the mystery of Microsoft 365, showing practical uses for all of the key Microsoft 365 components, including SharePoint Online, OneDrive, Teams, Viva Engage & Planner.
Course Code: M365EU
Duration: 2 Days
Audience: End Users
‘Microsoft 365 End User Essentials’ Prerequisites
Participants do not need a prior knowledge of Microsoft 365 to attend this course, however experience with the Microsoft Office suite would be advantageous.
'Microsoft 365 End User Essentials' Modules
Module 1: Introducing Microsoft 365
This module is designed to give an overview of the functionality available to users within the Microsoft 365 environment, it also showcases the tools which will greatly improve efficiency and productivity within your organisation when communicating, authoring, collaborating & sharing, and connecting with colleagues. This module covers the following:
- Life before Microsoft 365
- What is the Cloud?
- What is Microsoft 365?
- Microsoft 365 Services Overview
- Communication
- Store Information
- Create and Edit Business Documents
Module 2: Getting Started with Microsoft 365
The first time a user connects to Microsoft 365 they gain access to a variety of tools and functionality, much of which will be new to them. This module introduces users to the structure of Microsoft 365 and outlines the first few steps that users should take.
- Connecting to Microsoft 365
- Navigating in Microsoft 365
- Microsoft 365 Configuration
- Install Microsoft Professional Plus
- Install Teams
- Set up Microsoft 365 on your phone and tablet
Module 3: Microsoft 365 Social
In this module, we will look at the powerful social features in Microsoft 365 that enable closer collaboration between separate sites and countries. Social offers many ways for colleagues to remain connected to their peers whether they are trying to find someone in another office or they are using mobile apps while travelling. Essentially you can access newsfeeds, a colleague’s statuses, profile information and more from Microsoft 365 and mobile apps.
- Accessing and updating profiles
- Finding other users
- Customising social settings
- Newsfeeds
- Viva Engage
- Apps
Module 4: Working with Microsoft Documents and Videos
In this module, we will look at how browser-based versions of the familiar Microsoft Office suite can be used to view, create and edit documents, spreadsheets, presentations and more, directly within the browser without the need for the client applications. Also covered within this module is multi-author editing, allowing real-time collaboration on the same document, with colleagues anywhere in the world. We also spend time showing how the Microsoft suite installed on your local computer can still be used in conjunction with Microsoft 365.
- Viewing, creating and editing documents in the browser
- Overview of multi author editing
- OneDrive – where do I put my personal files?
- Microsoft 365 Groups
- Stream – where should I store large videos?
Module 5: Using Outlook, Viva Engage, Planner and Teams
Using Microsoft 356 there are many ways to communicate with individuals and groups. In this module we will discuss how Microsoft 365 Groups, Outlook, Viva Engage, Planner and Teams can be used to keep in touch, share ideas and capture knowledge.
- Accessing and using Outlook through Microsoft 365
- Collaborating with Microsoft 365 Groups
- Viva Engage conversations
- Managing team tasks with Planner
- Connecting through Teams
- Instant Messaging
- Voice Calls
- Online Meetings with screen sharing
Using Microsoft Teams, users can connect with each other via instant messaging (IM), or using PC-to-PC audio or video calls. Teams also provides the ability to host and attend rich online meetings, including audio, video, web conferencing, and file sharing. This functionality enables effective meetings to be scheduled ad-hoc and saves on potential transport and accommodation costs.
Module 6: SharePoint Basics
This module provides an overview of how Microsoft SharePoint can be used in Microsoft 365 to provide a platform for collaboration between departments and other groups within the organisation.
- What is SharePoint?
- Accessing SharePoint in Microsoft 365
- Follow Sites
- Working with Files in SharePoint Online
- Views
- Create
- Edit
- Delete
- OneNote
Related Courses…
Course Inclusions…
Certified Trainers
All our trainers are Microsoft 365 experts in their own right, and must first be qualified to teach in our own World Education Alliance (WEA) Training Certification Program before delivering any of our courses.
We feel that it is important that all of the trainers and instructors can take their real-world experiences into the classroom, in order to ensure that they are well equipped to respond to any queries and questions which may be put their way, as well as give accurate and relevant guidance in the most appropriate methods to leverage the technology which SharePoint and its related tools provide.
Course Materials Provided
Our Microsoft 365 courseware is known as being some of the best training materials in the world.
FREE Email Support
We offer free post-course support with all of our courses, available via email, telephone, or our Viva Engage community.
FREE Re-sits within 10 Months
Once you've attended any of our public courses, you can re-sit the same course as many times as you like within the next 10 months, as long as your re-sit course has reached the minimum number of paid attendees required to go ahead.
Certificate of Completion
Anyone attending a 3grow course will be provided with a personalised certificate of completion.
Get Hands-on Experience
All 3grow courses include plenty of hands-on experience, delivered via a combination of instructor-led follow-along demos and comprehensive lab exercises.
Personal Class Sizes
Although we allow a maximum of only 10 attendees on our public courses, the average is around 5 students, therefore each participant will leave the course feeling like they received the personal attention they deserve.


