'Administering Microsoft 365' Course Overview
This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and managing Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.
Course Code: O365ADM5
Duration: 5 Days
Audience: IT Pros
‘Administering Microsoft 365’ Audience Profile
This course will provide experienced IT professionals with the training that they need to plan, configure, and manage a Microsoft 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Teams or Skype for Business Server, and Microsoft SharePoint Server.
‘Administering Microsoft 365’ Prerequisites
- A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later.
- A minimum of one year of experience working with AD DS.
- A minimum of one year of experience working with name resolution, including DNS.
- Experience working with certificates, including public key infrastructure (PKI) certificates.
- Experience working with Windows PowerShell.
- Experience working with Exchange Server 2013 or later, Lync Server 2013
- or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.
After completing this course, students will be able to:
- Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
- Manage Office 365 users, groups, and licenses, and configure delegated administration.
- Plan and configure client connectivity to Office 365.
- Plan and configure directory synchronization between Azure AD and on-premises AD DS.
- Plan and implement the deployment of Office 365 ProPlus.
- Plan and manage Exchange Online recipients and permissions.
- Plan and configure Exchange Online services.
- Plan and implement the Skype for Business Online deployment.
- Plan and configure SharePoint Online.
- Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups.
- Plan and configure the integration between Office 365 and Azure RMS, and configure compliance features in Office 365.
- Monitor and review Office 365 services, and troubleshoot Office 365 issues.
- Plan and implement identity federation between on-premises AD DS and Azure AD.
'Administering Microsoft 365' Course Modules
Module 1: Planning and Provisioning Microsoft 365
This module reviews the features of Microsoft 365 and identifies recent improvements to the service. Additionally it describes how to configure an Microsoft 365 tenant and plan for a pilot deployment.
Lessons
Overview of Microsoft 365
Provisioning an Microsoft 365 tenant
Planning a pilot deployment
Lab: Provisioning Microsoft 365
Configuring an Microsoft 365 tenant
Configuring a custom domain
Exploring the Microsoft 365 administrator interfaces
Module 2: Managing Microsoft 365 Users and Groups
This module describes how to manage Microsoft 365 users, groups, and licenses, and configure administrative access by using the Microsoft 365 console and the Windows PowerShell command-line interface.
Lessons
Managing user accounts and licenses
Managing passwords and authentication
Managing security groups in Microsoft 365
Managing Microsoft 365 users and groups with Windows PowerShell
Configuring administrative access
Lab : Managing Microsoft 365 Users and Passwords
Managing Microsoft 365 users and licenses by using the Microsoft 365 admin center
Managing Microsoft 365 password policies
Lab : Managing Microsoft 365 Groups and Administration
Managing Microsoft 365 groups
Managing Microsoft 365 users and groups by using Windows PowerShell
Configuring delegated administrators
Module 3: Configuring Client Connectivity to Microsoft 365
This module describes the different types of client software that you can use to connect to Microsoft 365, and the infrastructure requirements that the clients need to meet to connect to Microsoft 365. In addition, this module teaches you how to configure different types of Microsoft 365 clients.
Lessons
Planning for Microsoft 365 clients
Planning connectivity for Microsoft 365 clients
Configuring connectivity for Microsoft 365 clients
Lab : Configuring Client Connectivity to Microsoft 365
Configuring DNS records for Microsoft 365 clients
Running the Microsoft 365 connectivity analyser tools
Connecting Microsoft 2016 clients
Module 4: Planning and Configuring Directory Synchronisation
This module describes how to plan and configure directory synchronisation between Azure AD and on-premises AD DS.
Lessons
Planning and preparing for directory synchronisation
Implementing directory synchronisation by using Azure AD Connect
Managing Microsoft 365 identities with directory synchronisation
Lab : Configuring Directory Synchronisation
Preparing for directory synchronisation
Configuring directory synchronisation
Managing Active Directory users and groups
Module 5: Planning and Deploying Microsoft Office 365 ProPlus
This module covers the planning process, how to make Microsoft Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.
Lessons
Overview of Office 365 ProPlus
Planning and managing user-driven Office 365 ProPlus deployments
Planning and managing centralized deployments of Office 365 ProPlus
Office telemetry and reporting
Lab : Managing Office 365 ProPlus Installations
Preparing an Office 365 ProPlus managed installation
Managing user-driven Office 365 ProPlus installations
Managing Centralized Office 365 ProPlus installations
Module 6: Planning and Managing Exchange Online Recipients and Permissions
This module describes Exchange Online and explains how to create and manage recipient objects and how to manage and delegate Exchange security.
Lessons
Overview of Exchange Online
Managing Exchange Online recipients
Planning and configuring Exchange Online permissions
Lab : Managing Exchange Online Recipients and Permissions
Configuring Exchange Online recipients
Configuring role-based access control
Module 7: Planning and Configuring Exchange Online Services
This module describes how to plan and configure Exchange Online services. It also explains how to plan and configure anti-malware and anti-spam settings in Microsoft 365.
Lessons
Planning and configuring email flow in Microsoft 365
Planning and configuring email protection in Microsoft 365
Planning and configuring client access policies
Migrating to Exchange Online
Lab : Configuring message transport in Exchange Online
Configuring message transport settings
Lab : Configuring email protection and client polices
Configuring email protection
Configuring client access policies
Module 8: Planning and Deploying Teams
This module describes how to plan and implement the Teams deployment. This module also describes how to plan voice integration with Teams .
Lessons
Planning and configuring Teams service settings
Configuring Teams users and client connectivity
Planning voice integration with Teams
Lab : Configuring Teams
Configuring Teams organisation settings
Configuring Teams user settings
Module 9: Planning and Configuring SharePoint Online
This module describes the administrative features available within SharePoint Online and the most common configuration tasks for any administrator who starts using SharePoint Online. This module also describes the concept of site collections and the different sharing options within SharePoint Online. A brief overview of additional portals, such as the video portal, are also provided.
Lessons
Configuring SharePoint Online services
Planning and configuring SharePoint site collections
Planning and configuring external user sharing
Lab : Configuring SharePoint Online
Configuring SharePoint Online settings
Creating and configuring a SharePoint Online site collections
Configuring and verifying external user sharing Configure
Module 10: Planning and Configuring a Microsoft 365 Collaboration Solution
This module describes how to plan and implement a SharePoint collaboration solution, and how to enable Viva Engage services within Microsoft 365 and OneDrive for Business, and Microsoft 365 groups.
Lessons
Planning and managing Viva Engage
Planning and configuring OneDrive for Business
Configuring Microsoft 365 groups and Microsoft Teams
Module 11: Planning and Configuring Rights Managements and Compliance
This module describes the compliance features in Microsoft 365 and explains how to manage them. In addition, it describes how to plan and configure Microsoft Azure Rights Management (Azure RMS). Additionally, it discusses the security features in Microsoft 365.
Lessons
Overview of the compliance features in Microsoft 365
Planning and configuring Azure Rights Management in Microsoft 365
Managing the compliance features in Microsoft 365
Lab : Configuring Rights Management and Compliance
Configuring rights management in Microsoft 365
Configuring compliance features
Module 12: Monitoring and Troubleshooting Microsoft 365
This module describes how to monitor and review Microsoft 365 services, and troubleshoot Microsoft 365 issues.
Lessons
Troubleshooting Microsoft 365
Monitoring Microsoft 365 service health
Lab : Monitoring and troubleshooting Microsoft 365
Monitoring Microsoft 365
Monitoring service health and analysing reports
Module 13: Planning and Configuring Identity Federation
This module describes how to plan and implement identity federation between on-premises AD DS and Azure AD.
Lessons
Understanding identity federation
Planning an AD FS deployment
Deploy AD FS for identity federation with Microsoft 365
Planning and implementing hybrid solutions (Optional)
Lab : Planning and Configuring Identity Federation
Deploying Active Directory Federation Services (AD FS) and Web Application
Configuring federation with Microsoft Office 365
Verifying single sign-on (SSO)
Related Courses…
Course Inclusions…
Certified Trainers
All our trainers are Microsoft 365 experts in their own right, and must first be qualified to teach in our own World Education Alliance (WEA) Training Certification Program before delivering any of our courses.
We feel that it is important that all of the trainers and instructors can take their real-world experiences into the classroom, in order to ensure that they are well equipped to respond to any queries and questions which may be put their way, as well as give accurate and relevant guidance in the most appropriate methods to leverage the technology which SharePoint and its related tools provide.
Course Materials Provided
Our Microsoft 365 courseware is known as being some of the best training materials in the world.
FREE Email Support
We offer free post-course support with all of our courses, available via email, telephone, or our Viva Engage community.
FREE Re-sits within 10 Months
Once you've attended any of our public courses, you can re-sit the same course as many times as you like within the next 10 months, as long as your re-sit course has reached the minimum number of paid attendees required to go ahead.
Certificate of Completion
Anyone attending a 3grow course will be provided with a personalised certificate of completion.
Get Hands-on Experience
All 3grow courses include plenty of hands-on experience, delivered via a combination of instructor-led follow-along demos and comprehensive lab exercises.
Personal Class Sizes
Although we allow a maximum of only 10 attendees on our public courses, the average is around 5 students, therefore each participant will leave the course feeling like they received the personal attention they deserve.
