ENABLING, MANAGING & ADMINISTERING OFFICE 365

Course Code: O365ADM5
Duration: 5 Days
Audience: IT Pros

Overview

This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

Audience Profile

This course will provide experienced IT professionals with the training that they need to plan, configure, and manage an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

Student Prerequisites

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later.
  • A minimum of one year of experience working with AD DS.
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or later, Lync Server 2013
  • or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.

After completing this course, students will be able to:

  • Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
  • Manage Office 365 users, groups, and licenses, and configure delegated administration.
  • Plan and configure client connectivity to Office 365.
  • Plan and configure directory synchronization between Azure AD and on-premises AD DS.
  • Plan and implement the deployment of Office 365 ProPlus.
  • Plan and manage Exchange Online recipients and permissions.
  • Plan and configure Exchange Online services.
  • Plan and implement the Skype for Business Online deployment.
  • Plan and configure SharePoint Online.
  • Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups.
  • Plan and configure the integration between Office 365 and Azure RMS, and configure compliance features in Office 365.
  • Monitor and review Office 365 services, and troubleshoot Office 365 issues.
  • Plan and implement identity federation between on-premises AD DS and Azure AD.

Module 1: Planning and Provisioning Office 365

This module reviews the features of Office 365 and identifies recent improvements to the service. Additionally it describes how to configure an Office 365 tenant and plan for a pilot deployment.

Lessons
Overview of Office 365
Provisioning an Office 365 tenant
Planning a pilot deployment

Lab: Provisioning Office 365
Configuring an Office 365 tenant
Configuring a custom domain
Exploring the Office 365 administrator interfaces

Module 2: Managing Users and Groups

This module describes how to manage Office 365 users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface.

Lessons
Managing user accounts and licenses
Managing passwords and authentication
Managing security groups in Office 365
Managing Office 365 users and groups with Windows PowerShell
Configuring administrative access

Lab : Managing Office 365 Users and Passwords
Managing Office 365 users and licenses by using the Office 365 admin center
Managing Office 365 password policies

Lab : Managing Office 365 Groups and Administration
Managing Office 365 groups
Managing Office 365 users and groups by using Windows PowerShell
Configuring delegated administrators

Module 3: Configuring Client Connectivity to Microsoft Office 365

This module describes the different types of client software that you can use to connect to Office 365, and the infrastructure requirements that the clients need to meet to connect to Office 365. In addition, this module teaches you how to configure different types of Office 365 clients.

Lessons
Planning for Office 365 clients
Planning connectivity for Office 365 clients
Configuring connectivity for Office 365 clients

Lab : Configuring Client Connectivity to Office 365
Configuring DNS records for Office 365 clients
Running the Office 365 connectivity analyzer tools
Connecting Office 2016 clients

Module 4: Planning and Configuring Directory Synchronization

This module describes how to plan and configure directory synchronization between Azure AD and on-premises AD DS.

Lessons
Planning and preparing for directory synchronization
Implementing directory synchronization by using Azure AD Connect
Managing Office 365 identities with directory synchronization

Lab : Configuring Directory Synchronization
Preparing for directory synchronization
Configuring directory synchronization
Managing Active Directory users and groups

Module 5: Planning and Deploying Office 365 ProPlus

This module covers the planning process, how to make Microsoft Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.

Lessons
Overview of Office 365 ProPlus
Planning and managing user-driven Office 365 ProPlus deployments
Planning and managing centralized deployments of Office 365 ProPlus
Office telemetry and reporting

Lab : Managing Office 365 ProPlus Installations
Preparing an Office 365 ProPlus managed installation
Managing user-driven Office 365 ProPlus installations
Managing Centralized Office 365 ProPlus installations

Module 6: Planning and Managing Exchange Online Recipients and Permissions

This module describes Exchange Online and explains how to create and manage recipient objects and how to manage and delegate Exchange security.

Lessons
Overview of Exchange Online
Managing Exchange Online recipients
Planning and configuring Exchange Online permissions

Lab : Managing Exchange Online Recipients and Permissions
Configuring Exchange Online recipients
Configuring role-based access control

Module 7: Planning and Configuring Exchange Online Services

This module describes how to plan and configure Exchange Online services. It also explains how to plan and configure anti-malware and anti-spam settings in Office 365.

Lessons
Planning and configuring email flow in Office 365
Planning and configuring email protection in Office 365
Planning and configuring client access policies
Migrating to Exchange Online

Lab : Configuring message transport in Exchange Online
Configuring message transport settings

Lab : Configuring email protection and client polices
Configuring email protection
Configuring client access policies

Module 8: Planning and Deploying Skype for Business Online

This module describes how to plan and implement the Skype for Business Online deployment. This module also describes how to plan voice integration with Skype for Business Online.

Lessons
Planning and configuring Skype for Business Online service settings
Configuring Skype for Business Online users and client connectivity
Planning voice integration with Skype for Business Online

Lab : Configuring Skype for Business Online
Configuring Skype for Business Online organization settings
Configuring Skype for Business Online user settings
Configuring a Skype Meeting Broadcast

Module 9: Planning and Configuring SharePoint Online

This module describes the administrative features available within SharePoint Online and the most common configuration tasks for any administrator who starts using SharePoint Online. This module also describes the concept of site collections and the different sharing options within SharePoint Online. A brief overview of additional portals, such as the video portal, are also provided.

Lessons
Configuring SharePoint Online services
Planning and configuring SharePoint site collections
Planning and configuring external user sharing

Lab : Configuring SharePoint Online
Configuring SharePoint Online settings
Creating and configuring a SharePoint Online site collections
Configuring and verifying external user sharing Configure

Module 10: Planning and Configuring a Office 365 Collaboration Solution

This module describes how to plan and implement a SharePoint collaboration solution, and how to enable Yammer Enterprise services within Office 365 and OneDrive for Business, and Office 365 groups.

Lessons
Planning and managing Yammer Enterprise
Planning and configuring OneDrive for Business
Configuring Office 365 groups and Microsoft Teams

Module 11: Planning and Configuring Rights Managements and Compliance

This module describes the compliance features in Office 365 and explains how to manage them. In addition, it describes how to plan and configure Microsoft Azure Rights Management (Azure RMS). Additionally, it discusses the security features in Office 365.

Lessons
Overview of the compliance features in Office 365
Planning and configuring Azure Rights Management in Office 365
Managing the compliance features in Office 365

Lab : Configuring Rights Management and Compliance
Configuring rights management in Office 365
Configuring compliance features

Module 12: Monitoring and Troubleshooting Microsoft Office 365

This module describes how to monitor and review Office 365 services, and troubleshoot Office 365 issues.

Lessons
Troubleshooting Office 365
Monitoring Office 365 service health

Lab : Monitoring and troubleshooting Office 365

Monitoring Office 365
Monitoring service health and analyzing reports

Module 12: Planning and Configuring Identity Federation

This module describes how to plan and implement identity federation between on-premises AD DS and Azure AD.

Lessons
Understanding identity federation
Planning an AD FS deployment
Deploy AD FS for identity federation with Office 365
Planning and implementing hybrid solutions (Optional)

Lab : Planning and Configuring Identity Federation
Deploying Active Directory Federation Services (AD FS) and Web Application
Configuring federation with Microsoft Office 365
Verifying single sign-on (SSO)

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